Marketing is no longer about telling the world how great your products and services are. Marketing is not what you think it is.It is more counter-intuitive than you think. “People don’t want to buy a quarter-inch drill. They want a quarter-inch hole.” said the legendarey Harvard marketing professor Theodore Levitt. And actually, we do not…
All posts tagged customer experience
Still want to be in business by 2020?
If you still want to be in business by 2020, you need to come up with a smart online strategy. A strategy that is different from what most companies do (showing off how great they are).What does that mean? In the first place you have to ban company-centric thinking and make sure the content of your…
11 factors for success in 2011
Make your strategy straightforward and believableYou know what your brand stands for from your company’s point of view, but can your brand deliver what you promise? Do not only say what you do, just do it in a believable way. Stand out from the crowdDon’t copy any other brand you may be looking up to.…